Everant Pty Ltd (ABN: 21 608 586 545)
Information we collect
When you visit or shop with us online using our web sites, including Everant.com and carryology.com, we collect information about you or your use of those web sites. This information falls into three categories: Customer Information, Usage Data and IP Address Details. Depending on the category, the information may be considered to be personally identifiable information.
Customer information is information you explicitly provide to us when you make an online purchase or you sign up to receive our newsletters, including your:
shipping and billing addresses
Customer Information can usually be used to identify you.
Whenever you use our web sites, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address associated with your computer is called its "IP address" and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer.
We do not keep a long term record of the IP addresses from which you access our site except where you have specifically provided us with information about yourself, for example, when you make a purchase, in which case we may record your IP address for security purposes.
Usage Data includes general information about how you interact with our web pages and web sites. This is collected using cookies (or similar technologies) placed by us and others (see ‘Who the information is shared with’ below). Cookies are small pieces of data sent from a website and stored in a web browser, and which may assign an anonymous identifier to the user. Usage Data includes:
pages you visited on our web sites
how you came to the website (e.g. via our newsletter or an advertisement)
which particular buttons or links on the site you clicked
whether you have been to the site before
How we use the collected information
We use your Customer Information for processing and filling orders placed by you, directly marketing our products, delivering our newsletters to your mailbox, and other activities involved in the day-to-day business operations of Everant. Everant uses the latest 128-bit SSL (secure sockets layer) encryption technology to protect your Customer Information while you purchase from our online store.
Usage Data & IP Address
We use Usage Data to assist us in understanding the online behaviour of our customers, which helps us to focus our marketing activities and improve the service we provide on our web sites, which, in turn, helps us to grow our business.
Using web analytics services on our web sites enables us to measure, collect, analyse and report on Usage Data for the purposes of understanding and optimising customers’ experiences on our web sites.
Geographical location information contained in the Usage Data enables us to tailor your experience on our web sites by displaying different content based on your location, such as local currency and pricing, local advertising offers, and content in your preferred language.
Who we share the information with
Usage Data is either collected directly by or disclosed to those other providers during the course of a session on our website, and during advertising or marketing campaigns.
We share Usage Data with a number of other parties for a range of purposes, including to:
handle payments securely (via PayPal Inc. and Braintree Payment Solutions LLC)
distribute direct marketing materials from Everant (via Mailchimp and Customer.io)
connect to social networks (via the Pinterest “Pin it” button or via the Facebook “Like” button)
pay commission to our affiliates
target advertising by sending your Usage Data to our advertising partners, such as Google and Facebook
We share Customer Information with providers directly involved with online transactions (e.g. PayPal), or when you have opted in to receive direct marketing material (e.g. via Customer.io).
Information Transferred or Stored Overseas
Many of those other providers are located overseas and Usage Data disclosed to them may be stored on servers located overseas. Similarly, while Everant operates out of Australia and may store Customer Information and Usage Data on servers located there, some may be stored on servers located overseas and/or managed by third parties. While we endeavour to ensure that those other providers, and any third party server provider used by Everant, manage any personal information contained in the Usage Data, and any Customer Information, in substantially the same way as required by the Australian Privacy Principles, we will not be responsible if they fail to do so, nor will we be obliged to take steps to ensure that those other providers comply with the Australian Privacy Principles. By continuing to use our web sites, you consent to your information being provided to, and used by, other providers located overseas.
For further information about how each of the other providers referred to above handles personal information (which may include your Usage Data and Customer Information), we recommend that you visit their respective websites to read their respective privacy policies.